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FAQs

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FAQs2020-07-07T12:17:34+05:00
HOW CAN I SEE MOCKUP OF MY CUSTOM DESIGN?2020-08-06T03:19:50+05:00

Once your order is received, we will send you a mockup of your design to confirm everything is perfect and captures your vision. You will have 72 hours to respond before we begin cutting. If you do not respond within this time frame, we will assume that the design is to your liking.

HOW TO ORDER?2020-07-07T13:06:14+05:00

Select items that you are interested in from our store. Mention the changes required with reference to text/colour/theme/size in the text box.
For extra changes, you can get in touch on our facebook page or call us at the contact details given.

CAN I REQUEST A NEW CUSTOM DESIGN?2020-07-07T13:05:24+05:00

Absolutely!
We are continuously adding new designs to our collection.
You can discuss by getting in touch with us as to what you’d like to design and trust us to make it for you!

HOW LONG DO YOU TAKE TO WORK ON ONE ORDER?2020-07-07T13:04:07+05:00

Our order goes through 2 stages before it’s finalized.

1) DESIGN STAGE
Approx 3 days.
Draft is emailed to you for any proof checking/band altering.

2) ASSEMBLING STAGE
Wooden, painted: 12-18 days
Wooden, laminated: 5-10 days
Misc: 5-20 days.

WHEN SHOULD I PLACE MY ORDER?2020-07-07T13:02:23+05:00

We recommend placing order prior to 15 days of your event/requirement

DELIVERY DETAILS2020-08-06T03:18:13+05:00

While most of our orders are shipped and delivered on time, please know your sign may ship a few days later than its expected date as every sign is designed, handcrafted, and made to order. Each one of our signs is made by hand from start to finish in our family-owned workshop. All of our ship & delivery dates are estimates based on the number of orders we received at any point in time. If you need your order by a specific date, please let us know beforehand and we will try our best to meet your request.
Please note that no self-pickup is available.
The cash on delivery option is for Karachi residents only.
For cities outside Karachi, method of payment is 100% bank transfer with delivery through courier companies

Disclaimer: We cannot control or be responsible of any weather/delays/mishandling caused by the courier company.